Ranger SST’s towing and GPS tracking/mapping solutions can help you improve the performance of your business!
Our call-taking, dispatching and GPS Tracking/Mapping features are fully-integrated – NOT bolt-on or “piece parts” – so you can avoid inefficiencies, information losses, confusion, and errors.
Plus, we provide a mobile solution (Smart Phone or Tablet) to keep your drivers productive and generating more revenue for you, and higher commissions for them.
Digital Dispatch with Motor Clubs
Wish it were easier to track and manage Motor Club calls? We’ve got you covered. With DispatchDirectTM you can receive service requests electronically, respond with your ETA, and then Ranger imports all call details into your Ranger Dispatch Board after a PO is received.
DispatchDirectTM works with all major motor clubs, including: Agero, Allstate, Allied, FleetNet, GEICO, NSD, Quest, Road America and USAC. Learn More.
Locating Customers/Find Me
Reduce customer stress and deliver on shorter ETA’s! The Ranger SST solution allows your dispatcher to lookup addresses on a map in Dispatch, and while talking with a stranded motorist, move the location pin to the customer’s exact location. After pinpointing the location, those GPS coordinates are forwarded to the driver for faster navigation to scene.
Learn more about our tow dispatch program, DispatchDirectTM here.
Customers don’t know where they are? Not a problem. Ranger’s “find me” feature, determines the customer’s location using the GPS chip sets in the customer’s mobile phone. Coordinates are again sent to the driver for efficient navigation directly to the customer.
Updating Customers on Arrival Status
Ranger provides capabilities for both manual and automatic messaging to stranded motorists, providing peace of mind while they are waiting for the service technician to arrive. The messaging also confirms your company is assigned to the request and on the way, so that impatient motorists don’t agree to use another tow company that may be passing by.
