The #1 All-in-One Tow Management Solution
Ranger - a fully integrated, dispatching, GPS tracking/mapping, messaging, and accounting solution with specialized, mobile-enabled functionality for lot management, transport operations, and private property enforcement. A solution that will quickly improve the bottom line of your towing, recovery, relocation, and heavy hauling business!
Call Taking to Driver's Mobile Device
- Dispatch from anywhere (PC or Apple)
- Digital Dispatch with motor clubs; one-way import from AAA D3000 portal
- Shorten time to scene: "pinpoint" customer location - refines navigation for drivers
- Fast, easy call-taking: Pre-loaded account information (e.g. rates); LP to VIN
Visual Dispatch - Right Truck for the Job
- Improve deployment decisions - based on a view of ALL jobs and ALL trucks (both available and soon-to-be available)
- Drag & Drop call assignment from the map, sent directly to driver automatically
- Assist less experienced dispatchers to make better deployment decisions
GPS Mapping and Tracking
- GO PAPERLESS!
- Focus dispatchers on talking to customers, NOT to drivers - call receipt by drivers confirmed automatically
- Enable drivers to quickly Clear calls with account-specific pricing calculations and CC processing on the device
- Reduce liability – e.g., signature capture for consent to tow and pre-existing damage
Scheduling, Advance Notification, and Management for Transport and Heavy Hauling
- Optimize truck utilization - better scheduling
- Send text message notifications to drivers the evening before the scheduled job
- Auto-assign jobs to drivers at log-in on the day of the job; identify issues early
- Track multi-task jobs on the mobile device (cargo, pick-up, drop-off)
Private Property Enforcement / Relocation
- Use mobile app to enter and update violations on-site – can be used by a security company or the property manager
- Track “tag and tow” vehicles; trigger a tow based on lot-specific policies
- Send tow requests (with pictures) to property manager’s smartphone for approval
Our Clients Love Us
RangerSST has been an integral part of our operations since 2015. What sets Ranger apart from other tow management software solutions is the company's high-level of customer service, their responsiveness to feature requests, and willingness to innovate to accommodate customer needs and industry changes.
We have been a long-time user of the Ranger mobile solution for drivers. It is simply the most capable and the most reliable solution available. Initially we used the mobile solution with another dispatch/accounting software. However, about a year ago, we converted 100% to Ranger to take advantage of the full solution and the benefits of the tight integration with the mobile app. Ranger was on-site twice for training and implementation assistance. We had some legacy QuickBooks issues. Ranger stepped up to help us, and in the process convinced us that the data in Ranger is correct. I recommend the Ranger tow management solution to others that are looking to make a change.
After a review of alternatives, we selected Ranger as having the most robust solution for our needs. Ranger worked with us to hone an application for the scheduling and automatic dispatch of transport jobs -- for us, moving heavy construction equipment (about 30% of our business). This piece by itself has streamlined the planning/dispatch process and added driver accountability into the process. The dashboard provides real-time information on which drivers have acknowledged their assignments and the on-time status of each job. Ranger provided on-site training for myself and my staff multiple times, and they are always willing to help out over the phone. More importantly, their ability and willingness to customize their system to cater to my Company’s needs is exceptional. It was a great decision for us.